DUBAI – UAE | MAR 2022 – PRESENT

• Managed workflow between staff, coordinating documents, planning, and creative material distribution.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs. Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.

• Utilized market trends and target audience statistics to effectively and appropriately market products.

• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.

• Identifying opportunities for campaigns, services, and distribution channels that will lead to increased brand awareness and sales.

• Collaborate with cross-functional teams to improve customer service experience.

• Analyzed customer feedback data to determine degree of customer satisfaction with company products and services.

• Ensured that new clients will grow into a loyal customer base in a specialist niche market by implementing a new loyalty program.

Riyadh – KSA | AUG 2020 – PRESENT

• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.

• Defining project objectives, project scope, roles & responsibilities.

• Defining resource requirements and managing resource availability & allocation – both internal and third party

• Collect and manage project team, and maintain relationships with third parties/vendors.

• Outlining a budget based on requirements and tracking costs to deliver project on budget.

• Preparing a detailed schedule and project timeline.

• Tracking project and providing regular reports on project status to project team and key stakeholders.

• Managing and adjusting for any changes in project scope, schedule and / or budget when necessary to meet project outputs.

• Managing the relationship and communication with the client, ensuring the project is delivered to their satisfaction., Phone Number

Damascus – Syria | JAN 2018 – JAN 2022

• Managing more than 45 accounts for clients locally and abroad in many different countries (Dubai, Saudi Arabia, Canada, etc.).

• Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.

• Prepared client budgets by reviewing client billing and managing monthly invoices.

• Organized client feedback and introduced streamlined process of replying to and rectifying complaints.

• Commended many times by management for skill at handling difficult clients.

• Manage existing clients and ensure they stay satisfied, positive and remain in good standing while promoting growth in sales.

• Plan persuasive approaches and pitches that will convince potential clients to do business with the company.

• Overseeing a team of account executives and a creative team. Finalize Resume.

• Build and maintain strong, long-lasting client relationships.

• Negotiate contracts and close agreements to maximize profits.

• Developed a workflow mechanism to be more effective to all parties.

Damascus – Syria | JAN 2017 – JAN 2018

• Managed workflow between staff, coordinating documents, planning, and creative material distribution.

• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

• Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.

• Utilized market trends and target audience statistics to effectively and appropriately market products.

• Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.

• Developed new service offerings based on detailed and documented insights of market and client needs.

• Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system.

Damascus – Syria | JAN 2015 – JAN 2017

• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.

• Developed and oversaw marketing functions to identify key marketing strategies for successful new customer acquisition and sales growth.

• Promoted services on multiple channels, including social media, online ad campaigns, and word-of mouth initiatives.

• Enhanced organization reputation by accomplishing new and different requests to add value to job accomplishments.

Damascus – Syria | JAN 2015 – JAN 2017

• Identifying the appropriate media for distribution of promotional advertising, and act as liaison with respective media representatives.

• Led a strategic services development drive that created 3 new services in two months.

• Communicate upcoming marketing initiatives with internal and external sales and business development teams to ensure cross-functional departments are informed of goals and strategies.